Delete my data

The Spokaro app needs no account; the website offers one. What our server keeps about you from the app (the transcripts and scores of the answers you sent for scoring, your reports and the app’s events) is filed under your install id, a random code the app made on your phone. You can delete all of it at any time, in one of three ways (the website’s free mock test in a fourth, and an account on the website in a fifth).

1. In the app

Open Settings and tap Delete my data. It is deleted from our server at once, and your recordings are deleted from your phone.

2. Here, with your Spokaro code

Your Spokaro code is in the app, under Settings › Your data. Paste it below.

3. By email

Write to privacy@spokaro.com with your Spokaro code. We delete it within 7 days and write back when it is done.

4. The free mock test on this website

A mock test taken on this website is filed under a random code for the browser it was taken in, not under a Spokaro code. Open this page in that browser and tap the button.

5. An account on the website

On the website, open your account page, signed in with your account’s email address (there is no password: the website emails you a link that works once, for 20 minutes). Open Delete my account and tap Delete my account for good. The account, its sessions, its transcripts, scores and reports, its free mock test’s record, the mock tests left on it and our record of its payments are deleted from our server at once; Link and Stripe keep their own record of a payment. What stays, linked to no email address: each browser you opened the account on keeps, under its one-way code, which mock tasks were scored, and the scrambled form of the internet address keeps its 30 days, so a deleted account gives no second free mock test.

What stays

A one-way code made from your phone’s ID (the Android ID, or an iPhone’s identifier for vendor) stays on our server, so the free scored mock test stays one per phone. It cannot be turned back into your phone’s ID. On an iPhone, Apple’s DeviceCheck mark that says the free mock was used stays too. On the website, the one-way code made from your browser’s cookie and a scrambled form of your internet address (for 30 days) stay for the same reason. An early-access email address is removed with the link in any of our emails, or by writing to us. The privacy policy says how long everything else is kept.